Terms & Conditions

By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy, or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages, or make derivative versions. The app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to Uneva.

Uneva is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for.

The unevaClini app stores and processes personal data that you have provided to us, in order to provide our Service. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the unevaClini app won’t work properly or at all.

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The app does use third party services that declare their own Terms and Conditions.

Link to Terms and Conditions of third party service providers used by the app

You should be aware that there are certain things that Uneva will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but Uneva cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.

If you’re using the app outside of an area with Wi-Fi, you should remember that your terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.

Along the same lines, Uneva cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, Uneva cannot accept responsibility.

With respect to Uneva’s responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavour to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. Uneva accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app.

At some point, we may wish to update the app. The app is currently available on Android & iOS – the requirements for both systems(and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. Uneva does not promise that it will always update the app so that it is relevant to you and/or works with the Android & iOS version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

Changes to This Terms and Conditions

we may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. we will notify you of any changes by posting the new Terms and Conditions on this page.

These terms and conditions are effective as of 2020-05-10

Contact Us

If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us at contact@uneva.in.


CONSENT TO PARTICIPATE IN TELEMEDICINE CONSULTATION

Purpose: This form is intended to obtain your consent to avail medical consultation services through telemedicine services.

I understand and declare, that Telemedicine involves the use of electronic communications, which includes but is not restricted to video-calling, telephonic communication, transmission of information via electronic communications, to enable patients located at a different location to share the patients’ medical information and consult with the medical practitioners for diagnosis and treatment.

I understand and declare, that in telemedicine consultations the medical practitioner is not physically present at the location. Telemedicine allows me to consult the medical practitioners with the help of electronic communications listed above and that my participation in any telemedicine consultation. I consent to availing the services of the medical practitioner of the Hospital through telemedicine.

I understand and declare, that I am an Indian national, residing in India and availing the services provided by the Hospital remotely from a location in India.

Further, I understand, declare and consent to the following:

The medical practitioner is not physically present at the location and that the consultation involves the use of electronic communication.

The telemedicine consultation is based solely and entirely on the information furnished including but not limited to, my oral submissions, images, x-rays, text data, laboratory values, images and other diagnostic reports without any physical examination and on the assumption that information so furnished is authentic and accurate

On the advice of the consulting medical practitioner, I shall be required to get physical examination or investigation done

Medical or non-medical personnel may be present to assist me or the consulting medical practitioner for diagnosis and/ or operating video conferencing equipment.

Due to unanticipated technical reasons there may be an interruption during the telemedicine consultation or quality of transmission may be suboptimal resulting in postponement of the telemedicine consultation.

The Hospital shall make best endeavors to protect my privacy and to keep this telemedicine consultation confidential. Though, I am made to understand that, the consultation is being videotaped, digitally recorded, filmed or photographed. However, no person shall, without my prior written consent, have any unauthorized access to such video, recording, film or photograph I understand that confidentiality is of paramount importance to the success of this telemedicine consultation and I shall therefore not, without the prior written consent of the consulting medical practitioner in any manner record audio or indulge in videography of the session

The electronic systems used will incorporate network and software security protocols to protect the confidentiality of patient identification and imaging data. However, I have been made to understand that, irrespective of the Hospital’s best endeavor, a breach of privacy of my personal medical information maybe possible

I have been made to understand that telemedicine consultation is not equivalent to an in-person physical consultation and the clinical risks associated with the teleconsultation process

I declare that to the best of my knowledge, the present consultation is not a situation of emergency

The Hospital would be the custodian of my medical information and that the same shall not, without my prior written consent, be used for any purpose, apart from what is consented to by me through this consent form.

I understand that the Hospital will use the information provided by me in de-identified form for research purposes.

I understand that the Hospital will share the information provided by me with third party service providers.

My family members or guardian or legal representative may be contacted by the medical practitioner for safety and welfare issues.

I have read the privacy policy and consent to the contents of the privacy policy.

THEREFORE, I understand that by clicking on ‘I Agree’, I declare that I have thoroughly read and understood the information provided regarding telemedicine.